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Terms of Service

Effective July 2, 2026

These terms govern your use of LiftHero — the mobile app, the website at lifthero.app, and any related services. By installing the app, creating an account, or using any LiftHero feature, you agree to these terms.

1. Eligibility

You must be at least 13 years old to use LiftHero. If you are under the age of majority in your jurisdiction, a parent or legal guardian must agree to these terms on your behalf. Some features (cloud sync, the social feed, routine sharing) require additional verification of identity and age — see our Privacy Policy for details.

2. Your account

You're responsible for keeping your login credentials secure and for everything that happens under your account. Notify us immediately at lifthero.support@gmail.com if you believe your account has been compromised.

You may delete your account at any time from the in-app Settings → Account → Delete Account screen. Deletion removes your profile, posts, comments, shared routines, and all synced data from our servers.

3. Subscriptions and payments

LiftHero offers a free tier and a paid subscription tier called LiftHero Hero. Hero unlocks cloud sync, advanced statistics, unlimited templates, and other premium features described in the in-app paywall.

Subscriptions are managed through your Apple App Store or Google Play account and are subject to the App Store or Play Store's own terms. They auto-renew at the end of each billing period unless cancelled at least 24 hours before renewal. Cancel anytime from your device's subscription settings — your access continues until the end of the current period.

Refunds are handled by Apple or Google, not by LiftHero. We don't have the ability to issue refunds directly.

4. Content you create

You own your workout data, posts, comments, photos, routines, and the messages you send. By submitting content — including images in posts, comments, your profile, and direct messages — you grant LiftHero a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, display, and distribute that content solely to operate, provide, secure, and improve the service — for example, delivering your messages to their intended recipients, rendering your public profile, generating share preview images, serving routine-share landing pages, and performing content moderation. We claim no ownership of your content and do not use it for any purpose beyond operating the service.

This license ends when you delete the content or your account, except for backup copies retained for a limited period and content we must retain to comply with law.

5. Acceptable use, content, and safety

Zero tolerance for objectionable content. LiftHero has zero tolerance for objectionable, abusive, or illegal content and abusive users. This applies to all content and interactions on the service — public posts, comments, group content, Spotlight, shared routines, profile information, and private direct messages and any images shared in them. You agree not to post, send, or share content that is unlawful, harassing, threatening, hateful, sexually explicit, pornographic, exploitative of minors, that infringes others' rights, or that otherwise violates our Community Guidelines. We reserve the right to remove any such content and to suspend or terminate the accounts of users who violate this policy. We aim to review reported content and act within 24 hours.

Reporting, blocking, and muting. You can report content or users, block users so they can no longer contact or interact with you, and mute users or groups to hide their content without notifying them. Reports of objectionable content are reviewed and acted upon promptly (target: within 24 hours). To report content, users, or images — including images in direct messages — use the in-app report option or contact us at lifthero.support@gmail.com.

Direct messages. LiftHero lets you send private messages, which may include images, to other users. The acceptable-use rules above, the automated image-moderation described in our Privacy Policy, and your responsibility for the content you share all apply equally to direct messages and their images. Do not use direct messages to harass, threaten, or send objectionable or illegal content.

You agree to follow our Community Guidelines. In addition, you may not:

6. Sharing and third-party links

Shared routine links you create (URLs in the form https://lifthero.app/r/<id>) are public. Anyone with the link can view the routine and save it to their own library. You can disable any link at any time from the app; once disabled, the link returns a notice page and cannot be re-enabled.

Third-party links. Profiles may display links to third-party sites (such as Instagram, YouTube, or a personal website). We don't control and aren't responsible for third-party sites or their content; visiting them is at your own risk and subject to their terms and privacy policies.

7. Health and fitness disclaimer

LiftHero is a fitness tracking and routine-sharing tool. It is not medical advice, a personal trainer, or a substitute for professional guidance. Consult a qualified medical professional before starting any new exercise program, especially if you have existing health conditions, injuries, or are pregnant. You assume all risk associated with the activities you log or follow in the app.

8. Intellectual property and copyright (DMCA)

The LiftHero name, logo, app, website, and underlying code are owned by LiftHero and protected by copyright, trademark, and other laws. These terms don't grant you any rights to those assets except the right to use the service as intended.

Copyright complaints (DMCA). We respect intellectual-property rights and respond to notices of alleged infringement. If you believe content on LiftHero infringes your copyright, send a notice to lifthero.support@gmail.com that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material that is allegedly infringing and where it is located on the service; (4) your contact information (name, address, email); (5) a statement that you have a good-faith belief the use is not authorized by the owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. We may remove allegedly infringing content and terminate the accounts of repeat infringers.

9. Termination

You can stop using LiftHero and delete your account at any time. We may suspend or terminate your access if you materially violate these terms, our Community Guidelines, or applicable law. Where reasonably possible, we'll notify you and give you a chance to remedy the issue first.

10. Service availability and changes

We provide LiftHero "as is" and make no guarantee of uninterrupted availability. We may add, change, or remove features over time. If we make changes that materially reduce paid Hero benefits, we'll notify Hero subscribers at least 30 days in advance.

11. Limitation of liability

To the maximum extent permitted by law, LiftHero is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or personal injury arising from use of the service. Our total liability for any claim arising from these terms is limited to the greater of (a) the amount you paid LiftHero in the 12 months before the claim, or (b) $100.

12. Governing law

These terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws principles. Any dispute that can't be resolved informally will be brought in the courts located in New York County, New York, unless you have rights as a consumer to bring it in your local jurisdiction.

13. Changes to these terms

We may update these terms periodically. Material changes will be announced in-app at least 14 days before they take effect. Continued use of LiftHero after the effective date constitutes acceptance of the updated terms.

14. Contact

Questions about these terms? Email us at lifthero.support@gmail.com.